Ingro Cloud EMS, Real-time monitoring and control for BESS fleets
HomePlatformCloud EMS
Pillar 1 of AI Powered BESS

The Nervous System of
Every BESS Deployment

Real-time monitoring, centralized dispatch control, and fleet-wide analytics for every battery cell, every inverter, every site, from anywhere in the world. Cloud EMS is the foundation layer that makes the entire AI Powered BESS platform possible.

Why Cloud EMS

Your Entire BESS Fleet, One Dashboard

A battery energy storage system without centralized monitoring is like a power plant without a control room. You cannot optimize what you cannot see. Cloud EMS gives operators complete, real-time visibility into every layer of their BESS deployment, from fleet-wide overview down to individual cell-level telemetry, and the remote control tools to act on what they see, instantly.

As the foundational pillar of Ingro's AI Powered BESS platform, Cloud EMS does not just display data, it creates the real-time data backbone that powers Battery AI optimization, feeds Battery Passport lifecycle records, and connects to physical equipment through our Integrations layer.

Single fleet dashboard, every site, every rack, every cell on one screen

Remote dispatch control with drag-and-drop scheduling and SOC overrides

Multi-level alerts with SMS, email, and webhook escalation chains

Automated CERC, SERC, and SLDC compliance reporting on schedule

Speaks every protocol, Modbus, IEC 61850, DNP3, OPC-UA

Multi-tenant access for asset owners, O&M teams, investors, and regulators

The Problem

What Happens When You Fly Blind

Most BESS operators today rely on fragmented tools, manual site visits, and reactive maintenance. The result: missed revenue, preventable failures, and compliance headaches.

Blind Spots Everywhere

Without centralized monitoring, 30% of BESS issues go undetected until they cascade into downtime. A single cell overheating at 2 AM can take down an entire rack before anyone notices.

Hours to Detect, Days to Respond

Manual inspection cycles mean the average issue goes undetected for 4-6 hours. By the time a technician arrives on site, revenue losses have already compounded.

Compliance is a Nightmare

CERC and SERC reporting requires painstaking manual data extraction. One missed filing can trigger penalties that wipe out a month of revenue.

Every Site Visit Costs Money

Without remote dispatch control, even minor schedule changes require a technician on-site. Across a distributed fleet, O&M costs spiral out of control.

Single pane of glass

Fleet Dashboard

A single unified view of every BESS site across India. Real-time SOC (State of Charge), SOH (State of Health), power flow, temperature, revenue tracking, and alarm status, all on one screen. Interactive map with color-coded health indicators lets you drill down from the national fleet view to an individual cell in three clicks.

  • Real-time SOC, SOH, voltage, current, and temperature per rack and cell
  • Interactive India map with drill-down to site, container, rack, and cell level
  • Live power flow visualization, grid, solar, load, and battery in real-time
  • Custom grouping by region, asset owner, capacity, or project phase
  • Historical trend overlays for performance benchmarking across sites
01

Fleet Dashboard

Single pane of glass

Command center in the cloud

Remote Dispatch Control

Operators can change dispatch schedules, set SOC limits, switch between arbitrage and peak-shaving modes, and override automatic dispatch, all from the cloud. No site visit needed. Every command is logged with full audit trail, and role-based permissions ensure only authorized personnel can execute critical operations.

  • Drag-and-drop Time-of-Day schedule builder with 15-minute granularity
  • One-click SOC limit overrides with automatic safety bounds
  • Bulk dispatch commands across multiple sites simultaneously
  • Priority mode overrides for grid emergency or peak demand events
  • Complete audit trail, who changed what, when, and why
02

Remote Dispatch Control

Command center in the cloud

Know before it breaks

Real-Time Alerts & Notifications

Configurable multi-level alarms for temperature excursions, voltage imbalances, current spikes, SOC bound violations, and communication loss. Every alert is categorized by severity and routed instantly through SMS, email, and webhook notifications to the right team members based on escalation policies.

  • Multi-level alert tiers: informational, warning, critical, and emergency
  • Configurable thresholds per site, rack, or individual cell
  • Escalation chains with auto-escalation on unacknowledged alerts
  • SMS + email + webhook integrations for instant delivery
  • Alert history with root-cause correlation and resolution tracking
03

Real-Time Alerts & Notifications

Know before it breaks

Automated documentation

Compliance Reporting

Automated generation of CERC, SERC, and SLDC compliance reports on configurable schedules. No more manual data extraction from spreadsheets. Scheduled exports are delivered directly to stakeholders with full audit trail, and every data point is traceable back to its source for regulatory review.

  • Pre-built templates for CERC, SERC, and SLDC regulatory formats
  • Automated scheduled generation, daily, weekly, or monthly cadence
  • Revenue and performance summary dashboards with export to PDF/Excel
  • Custom report builder for investor and stakeholder presentations
  • Full data traceability, every number links back to its raw source
04

Compliance Reporting

Automated documentation

Speaks every language

SCADA & Protocol Integration

Cloud EMS connects to on-site SCADA, PLC, and BMS systems through every major industrial protocol, Modbus TCP/RTU, IEC 61850, DNP3, and OPC-UA. Sub-second data refresh ensures the cloud view is always in sync with physical reality. Edge gateways handle protocol translation and local buffering when connectivity is intermittent.

  • Modbus TCP/RTU for PCS (Power Conversion System) and BMS (Battery Management System) communication
  • IEC 61850 for utility-grade SCADA interoperability
  • DNP3 for grid operator dispatch and telemetry
  • OPC-UA for modern industrial automation systems
  • Edge gateway with local buffering for intermittent connectivity
05

SCADA & Protocol Integration

Speaks every language

One platform, many stakeholders

Multi-Tenant Architecture

Asset owners, O&M teams, EPC contractors, investors, and grid operators each get their own tailored views with role-based access control. A site owner sees revenue and performance. An O&M team sees alerts and maintenance queues. An investor sees portfolio returns. All from the same platform, with complete data isolation between tenants.

  • Role-based access control with granular permissions per feature
  • Tenant-isolated views, asset owners, O&M, investors, grid operators
  • White-label dashboard options for O&M service providers
  • SSO integration with enterprise identity providers (SAML, OAuth)
  • Audit logging of every user action for security compliance
06

Multi-Tenant Architecture

One platform, many stakeholders

The Operator Experience

What You Actually See

Cloud EMS is not a data dump. Every screen is designed around operator workflows, so the information you need is always one glance or one click away.

National Fleet Map

Every site plotted on India's map with live status, green for healthy, amber for warning, red for critical. Click any pin to drill into site-level detail.

Power Flow Visualization

Real-time visualization of power flowing between grid, solar, battery, and load. See exactly where every kilowatt is going at any moment.

SOC Timeline

Historical and projected SOC curves for every site. See when batteries charged, discharged, and the revenue captured at each interval.

Active Alarms Panel

Prioritized alarm queue with severity, timestamp, affected equipment, and recommended actions. One-click acknowledge and assign to field teams.

Cell-Level Heatmap

Visual heatmap of every cell's voltage and temperature across every rack. Spot imbalances and thermal hotspots before they cause degradation.

Revenue Tracker

Daily, weekly, and monthly revenue breakdown per site. Compare actual earnings against AI-projected optimal to identify underperformance.

Use Case Impact

How Different Operators
Use Cloud EMS

From grid-scale installations to village microgrids, Cloud EMS adapts to the monitoring and control needs of every deployment type.

1

Grid-Scale Operators

Dispatch across frequency regulation, energy arbitrage, and ancillary service markets from a single control room. Cloud EMS provides the real-time SOC visibility and sub-second dispatch capability needed for grid-scale participation.

Grid BESS use case
2

Industrial Plants

Monitor demand charge shaving and Time-of-Day arbitrage in real-time. See exactly how much your BESS saved this month on maximum demand charges, and adjust dispatch strategies on the fly.

Industrial use case
3

Data Centers

Sub-second power status monitoring and coordinated UPS failover. Cloud EMS tracks battery state across redundant systems, ensuring Tier IV uptime commitments are never at risk.

Data center use case
4

EV Charging Networks

Manage BESS SOC across multiple charging stations. Cloud EMS ensures each station has enough stored energy for peak charging demand without exceeding grid connection limits.

EV charging use case
5

Microgrid Operators

Remote fleet monitoring of village-level and island microgrid installations. Cloud EMS provides centralized visibility for distributed systems where physical access is difficult and expensive.

Microgrid use case
Connected Platform

One Pillar of
a Complete System

Cloud EMS does not work in isolation. It is the data foundation that powers every other layer of Ingro's AI Powered BESS platform.

Cloud EMS Collects. Battery AI Optimizes.

Every data point Cloud EMS captures, SOC, temperature, power flow, market price, grid signal, feeds directly into Ingro's Battery AI engine. Where Cloud EMS gives you visibility, Battery AI uses that data to make autonomous optimization decisions: when to charge, when to discharge, how to maximize revenue while protecting battery health.

Explore Battery AI

Every Data Point Becomes a Passport Record.

Cloud EMS continuously records operational telemetry, cycle counts, depth-of-discharge patterns, thermal exposure, capacity fade measurements, and writes them into the immutable Battery Passport. This creates a complete lifecycle record for every battery, from commissioning to decommissioning, essential for warranty claims, regulatory compliance, and end-of-life valuation.

Explore Battery Passport

Cloud EMS Speaks Every Protocol.

The Integrations layer is how Cloud EMS connects to physical reality. Modbus TCP for PCS and BMS. IEC 61850 for utility SCADA. DNP3 for grid operator dispatch. OPC-UA for modern automation. Edge gateways handle protocol translation, data buffering, and local failover, so Cloud EMS always has fresh data, even when connectivity is intermittent.

Explore Integrations

Monitor Open Access Energy Alongside BESS.

Track open access power procurement, solar generation, and battery storage in a single unified dashboard. Cloud EMS shows real-time power flows from all sources, grid, open access, solar, and battery, giving you complete visibility into your energy mix and costs.

Explore Open Access Energy

Stop Flying Blind.
Take Control.

See how Ingro Cloud EMS gives you real-time visibility and centralized control across your entire BESS fleet, from national overview to individual cell.